Negros, Jeffrey. “Factors That Leverage the Key Drivers of Creating a Culture of Employee Engagement in the Business Process Outsourcing Company: A Qualitative Inquiry”. Journal of Education, Management and Development Studies 2, no. 1 (March 23, 2022): 67–75. Accessed May 2, 2024. https://journals.cspc.edu.ph/index.php/jemds/article/view/73.